Collaborate. Create. Cultivate.

A shared resources model for rural telecoms.

Due to coronavirus/COVID-19 precautions and the safety of our community and staff, the CBS office is closed to the public until further notice.

About CBS

ACCOUNTING

CONSUMER INSIGHTS

ENGINEERING

LEADERSHIP

MARKETING

Discover the benefits of our approach.

Consolidated Business Services is a shared resources solution for rural telecommunications cooperatives and companies in the Pacific Northwest. We make sure your back-office tasks are taken care of so you can focus on what you do best. Our experienced team of professionals knows what it takes to thrive in a competitive industry while maintaining a member-oriented, cooperative focus.

Accounting

We have an experienced staff that can perform a number of accounting tasks including accounts payable and payroll as well as maintaining the general ledger, preparing financial statements and completing regulatory reporting. Other services include budgeting services and audit preparation.

What does CX data give you?

What works
What doesn't
Who is reaching out
Who isn't
Method to Reward Staff
Increased Loyalty Potential

Reduced overall costs
Reduced churn
Reduced Trouble Tickets
Testimonials for Social, Web and Communications

Consumer insights help improve your customer journey and bottom line.

Consumer Insights

CX, or customer experience, is something you hear often in business today. Knowing how your customer truly feels about that installation, that interaction, or their new service is important to help your business thrive. CX goes beyond the occasional social media or online review - it provides a steady stream of usable data to help improve efficiencies, company culture, and customer loyalty.

What does CX data give you?

What works
What doesn't
Who is reaching out
Who isn't
Method to Reward Staff
Increased Loyalty Potential

Reduced overall costs
Reduced churn
Reduced Trouble Tickets
Testimonials for Social, Web and Communications

Consumer insights help improve your customer journey and bottom line.

Engineering

Telecommunications infrastructure is a dynamic and always changing landscape. CBS has expertise that can assist you in navigating a path forward. Please contact us for a consultation to discuss your individual engineering service needs.

Human Resources

Xenium Logo

Bringing HR best practices to well-intentioned employers

"It's About People"

Xenium Logo

Bringing HR best practices to well-intentioned employers

"It's About People"

CBS partners with Xenium for HR Services

As you already know, managing a company is complicated. There are already a million moving parts and when you bring employees into the mix, things can get even more complicated. Whether you have one employee or 1,000, it can be a challenge to keep it all running smoothly. That’s where Xenium comes in. We do one thing—HR. We are people experts. We are problem-solvers. We make things simpler. We help you grow. Our services are tailored to the unique needs of your business and your people, whether you need it all, or just a little help here and there. Xenium offers peace of mind–we handle all the intricacies of HR so that you can focus on the things you do best. All the HR resources you need under one roof.

How Xenium Supports CBS

We are an extension of CBS’s team by supporting you in all HR needs, both tactically and strategically.
You have a full HR team at your fingertips.
Xenium supports the HR function through consultation, development of programs/policies, and acts as an objective arm for all employees.
We offer learning and development programs for managers & leaders, including training workshops and other web-based content available to all employees

Leadership

The leadership team at CBS has decades of experience in the telecommunications industry along with a wealth of management knowledge from a variety of backgrounds. From Fortune 500 companies to public universities and local cooperatives, our team has seen it all and is ready for the opportunity to serve your organization. CBS leadership can assist in establishing short-term and long-term strategic direction. We have the skills to effectively manage and motivate your teams while working with you to maintain your company image and mission.

Marketing & Product Development Services

Advertising Campaigns
Web Design
Product Development & Management
Public Relations, Events & Customer Communications
Social Media Engagement & Management
Branding

Marketing

Marketing is a vital business function and requires extensive resources and talent. At CBS, you can benefit from a seasoned, nationally award-winning and extremely effective telecommunications marketing team. From single sales sheets to complete marketing campaigns, product development and launch, website and social media presence, we have you covered.

Marketing & Product Development Services

Advertising Campaigns
Web Design
Product Development & Management
Public Relations, Events & Customer Communications
Social Media Engagement & Management
Branding

Collaborate. Create. Cultivate.

Our Story

First in the West, Second in the Nation

Consolidated Business Services, LLC was started in 2012 as a cooperative effort between several telephone companies that wanted to share resources, in an effort to better service their members. By sharing resources the companies have been able to operate more efficiently and improve their bottom line.

The telecommunications industry is constantly undergoing rapid changes nationwide. Those include a changing demand for telephone, broadband and video services as well as regulatory changes at both the federal and state levels. As a result of the changing landscape, many small, independent, telephone companies are struggling to survive. By taking advantage of the CBS model, companies are able to benefit from economies of scale and save money while keeping up with ongoing regulatory and marketing changes.

Our Team

Leadership

Paul Hauer
Chief Executive Officer

Don Rickman
Chief Financial Officer

Janet Bailey
Chief Services Officer

Derrick Mottern
Chief Operations Officer

Accounting

Nate Brentano
- Senior Accountant

Chrissy Karakey
- Senior Accountant

Josie Sawyer
- Senior Accountant

Pennie Logan
- Payroll

Diane Ori
- Accounting Clerk/CABS

Karrie Jungwirth
- Accounts Payable

Tammy Romero
- Accounts Payable

Jackie Smith
- Payroll

Management & Administration

Sharon Puhlman
- Billing Services Manager

Gene deVore
- Director of Data Operations

Eric Kehler
- Director of Plant Operations

Brad Madison
- Director of Field Operations

Beth Sterling
- Executive Assistant

Marketing

Brian Strunk
- Director of Marketing

Marcus Jones
- Marketing & Product Specialist

Matt Kramer
- Product Manager

Jason Nugent
- Web Developer

Amy Russ
- Marketing Manager

Michelle Davis
- Marketing Assistant

Charlie Mouy
- Marketing Generalist

Conner Williams
- Marketing Coordinator

Be a Part of Our Team

At CBS, our greatest asset is our people. We believe investing in our team yields the biggest returns. Since our founding in 2012, we continue to cultivate an environment that retains valuable individuals who want to grow with us. With meaningful and fun work, awesome partners, and a belief in work-life balance, our award-winning team continues to set industry standards. Does this sound like your kind of place?

Open Positions

Application Interest Sheet

Please complete and send the Application Interest sheet as well as your resume to jobs@cbsoregon.com.

Contact Us

info@cbsoregon.com

PO BOX 1189

Mt. Angel, OR 97362

503.845.4434